
{"id":16289,"date":"2023-06-24T11:34:06","date_gmt":"2023-06-24T11:34:06","guid":{"rendered":"https:\/\/www.otava.com\/?post_type=press&#038;p=16289"},"modified":"2025-06-05T03:55:40","modified_gmt":"2025-06-05T03:55:40","slug":"otava-appoints-cyndi-lyon-to-lead-customer-experience-and-strategy","status":"publish","type":"press","link":"https:\/\/www.otava.com\/press\/otava-appoints-cyndi-lyon-to-lead-customer-experience-and-strategy\/","title":{"rendered":"OTAVA Appoints Cyndi Lyon to Lead Customer Experience and Strategy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":16290,"menu_order":0,"template":"","meta":{"_acf_changed":true},"categories":[],"class_list":["post-16289","press","type-press","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OTAVA Appoints Cyndi Lyon to Lead Customer Experience and Strategy | OTAVA<\/title>\n<meta name=\"description\" content=\"OTAVA announced the appointment of Cyndi Lyon to Vice President of Customer Experience and Strategy. 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