{"id":1905,"date":"2012-05-08T00:00:00","date_gmt":"2012-05-08T00:00:00","guid":{"rendered":"http:\/\/otava.test\/raising-the-bar-on-security-reliability-and-compliance\/"},"modified":"2012-05-08T00:00:00","modified_gmt":"2012-05-08T00:00:00","slug":"raising-the-bar-on-security-reliability-and-compliance","status":"publish","type":"post","link":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/","title":{"rendered":"Raising the Bar on Security, Reliability and Compliance"},"content":{"rendered":"<p>An update from Online Tech&#8217;s President:<\/p>\n<p>As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.\u00a0 Here is a brief list of some of the capabilities we\u2019ve added over the first four months of this year:<\/p>\n<p><strong>Audits and Compliance:<\/strong><br \/>\nAs you may know, we continue to invest heavily to ensure we meet the highest level\u00a0of data center standards.\u00a0 In the recent months, we\u2019ve successfully completed three new audits:<\/p>\n<ul>\n<li><strong>SOC 2 &amp; SOC 3 Audits<\/strong> \u2013 Online Tech was the first multi-tenant data center in the country to complete this much more stringent AICPA audit. SOC 2 is a more objective standard for high quality data center operators and we passed the audit with flying colors.\u00a0 You can read more on this audit at: <a href=\"https:\/\/onlinetech.us2.list-manage1.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=763f533348&amp;e=a9fb62ad83\">https:\/\/www.onlinetech.com\/secure-hosting\/sarbanes-oxley-sox-compliant-hosting\/soc-2-a-soc-3-hosting<\/a><\/li>\n<li><strong>PCI Audit<\/strong> \u2013 In February we completed one of the most technically demanding audits for security in the Payment Card Industry (PCI).\u00a0 <a href=\"https:\/\/onlinetech.us2.list-manage.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=0f9c4cd8d4&amp;e=a9fb62ad83\">PCI compliance<\/a> is required for any company that receives, processes or stores credit card information on their servers.<\/li>\n<li><strong>Energy Star Certification<\/strong> \u2013 With our investments last year in our Mid-Michigan data center, we achieved the <a href=\"https:\/\/onlinetech.us2.list-manage.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=65abb02f1f&amp;e=a9fb62ad83\">EPA\u2019s Energy Star Certification<\/a> for energy efficiency.\u00a0 The Mid-Michigan data center performs in the top 25 percent of data centers nationwide for energy efficiency and meets strict performance levels set by the EPA.<\/li>\n<\/ul>\n<p><strong>Data Center Infrastructure:<\/strong><\/p>\n<ul>\n<li><strong>New Fiber into Mid-Michigan<\/strong> \u2013 We\u2019ve added another optic path to our Internet providers in Mid-Michigan \u2013 increasing the redundancy and resiliency of our Internet connections.<\/li>\n<li><strong>Comcast Fiber in Mid-Michigan<\/strong> \u2013 Comcast has also installed fiber into Mid-Michigan. Comcast Business Class is an additional connection option for our clients that need high speed direct connection to our data centers.<\/li>\n<li>We also added a redundant dark fiber circuit between our Ann Arbor data centers.\u00a0 This second path takes an entirely different route through the Avis Farms office park &#8211; providing a more resilient connection between the two data centers.<\/li>\n<\/ul>\n<p><strong>New Network Security Services:<\/strong><br \/>\nIn the next 90 days, we will be rolling out an enhanced set of network services to meet PCI security requirements. The first of these services is two-factor VPN authentication.<\/p>\n<ul>\n<li><a href=\"https:\/\/onlinetech.us2.list-manage.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=f06722cd2b&amp;e=a9fb62ad83\">Two-factor VPN Authentication<\/a>\u2013 We teamed up with Duo Security to provide a simple, mobile phone-based authentication method that is much more convenient and easier to use traditional two-factor systems. The security measure adds an extra layer of protection to critical VPN connections by requiring a secondary authentication method to achieve network access.\u00a0 If you have critical data such as financial or healthcare information on your servers, we recommend you take a look at two-factor VPN authentication.<\/li>\n<\/ul>\n<p><strong>Website &amp; Seminars:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/onlinetech.us2.list-manage.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=89bd42533b&amp;e=a9fb62ad83\">Spring into IT Seminar<\/a>&#8211; This Friday, May 11<sup>th<\/sup>, we\u2019re bringing in the experts on Mobile Computing, Cloud Security, HIPAA, PCI Compliance, and Network Security for a morning of technical seminars at our Ann Arbor 2 data center.\u00a0 We\u2019d love to have you join us.\u00a0 You can register at: <a href=\"https:\/\/onlinetech.us2.list-manage.com\/track\/click?u=60f5b43fc127bc7fffa563394&amp;id=ebc62549dd&amp;e=a9fb62ad83\">https:\/\/www.onlinetech.com\/resources\/events\/seminars\/spring-into-it<\/a><\/li>\n<li>New Web Site &amp; Blog \u2013 We launched our new website at the beginning of this year and we\u2019d love your feedback.\u00a0 Something confusing?\u00a0 Something you love?\u00a0 Let us know.\u00a0 We appreciate your feedback because it helps us continue to better serve you.<\/li>\n<\/ul>\n<p><strong>Net Promoter Score:<\/strong><\/p>\n<ul>\n<li>We started using the Net Promoter System (NPS) from the book \u201cThe Ultimate Question 2.0\u201d by Fred Reichheld to track and measure client satisfaction. We want to consistently deliver excellent client service through our metrics, accountability and visibility.<\/li>\n<\/ul>\n<p>As you can see, we\u2019re working hard to earn our reputation as one of the top mission-critical data center operators in the country.\u00a0 We look forward to continuing to serve your hosting needs.<\/p>\n<p>Best Regards,<\/p>\n<p>Mike Klein<br \/>\nPresident &amp; Chief Operating Officer<br \/>\nOnline Tech Inc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An update from Online Tech&#8217;s President: As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.\u00a0 Here is a brief list of some of the capabilities we\u2019ve added over the first four months of this year: Audits and Compliance: As you may know, we continue to invest heavily to ensure we meet the highest level\u00a0of data center standards.\u00a0 In the recent months, we\u2019ve successfully completed three new audits: SOC 2 &amp; SOC 3 Audits \u2013 Online Tech was the first multi-tenant data center in the country to complete this much more stringent AICPA audit. SOC 2 is a more objective standard for high quality data center operators and we passed the audit with flying colors.\u00a0 You can read more on this audit at: https:\/\/www.onlinetech.com\/secure-hosting\/sarbanes-oxley-sox-compliant-hosting\/soc-2-a-soc-3-hosting PCI Audit \u2013 In February we completed one of the most technically demanding audits for security in the Payment Card Industry (PCI).\u00a0 PCI compliance is required for any company that receives, processes or stores credit card information on their servers. Energy Star Certification \u2013 With our investments last year in our Mid-Michigan data center, we achieved the EPA\u2019s Energy Star Certification for&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"other_category":[],"class_list":["post-1905","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Raising the Bar on Security, Reliability and Compliance | OTAVA<\/title>\n<meta name=\"description\" content=\"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Raising the Bar on Security, Reliability and Compliance\" \/>\n<meta property=\"og:description\" content=\"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\" \/>\n<meta property=\"og:site_name\" content=\"OTAVA\" \/>\n<meta property=\"article:published_time\" content=\"2012-05-08T00:00:00+00:00\" \/>\n<meta name=\"author\" content=\"Irma Brillantes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Irma Brillantes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\"},\"author\":{\"name\":\"Irma Brillantes\",\"@id\":\"https:\/\/www.otava.com\/#\/schema\/person\/35774075f8f4fcdd4eae80cb72034263\"},\"headline\":\"Raising the Bar on Security, Reliability and Compliance\",\"datePublished\":\"2012-05-08T00:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\"},\"wordCount\":639,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.otava.com\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\",\"url\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\",\"name\":\"Raising the Bar on Security, Reliability and Compliance | OTAVA\",\"isPartOf\":{\"@id\":\"https:\/\/www.otava.com\/#website\"},\"datePublished\":\"2012-05-08T00:00:00+00:00\",\"description\":\"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.otava.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Raising the Bar on Security, Reliability and Compliance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.otava.com\/#website\",\"url\":\"https:\/\/www.otava.com\/\",\"name\":\"OTAVA\u00ae\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.otava.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.otava.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.otava.com\/#organization\",\"name\":\"OTAVA\u00ae\",\"url\":\"https:\/\/www.otava.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.otava.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.otava.com\/wp-content\/uploads\/2025\/03\/otava-logo.svg\",\"contentUrl\":\"https:\/\/www.otava.com\/wp-content\/uploads\/2025\/03\/otava-logo.svg\",\"caption\":\"OTAVA\u00ae\"},\"image\":{\"@id\":\"https:\/\/www.otava.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.otava.com\/#\/schema\/person\/35774075f8f4fcdd4eae80cb72034263\",\"name\":\"Irma Brillantes\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g\",\"caption\":\"Irma Brillantes\"},\"url\":\"https:\/\/www.otava.com\/blog\/author\/ibrillantesotava-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Raising the Bar on Security, Reliability and Compliance | OTAVA","description":"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/","og_locale":"en_US","og_type":"article","og_title":"Raising the Bar on Security, Reliability and Compliance","og_description":"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.","og_url":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/","og_site_name":"OTAVA","article_published_time":"2012-05-08T00:00:00+00:00","author":"Irma Brillantes","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Irma Brillantes","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#article","isPartOf":{"@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/"},"author":{"name":"Irma Brillantes","@id":"https:\/\/www.otava.com\/#\/schema\/person\/35774075f8f4fcdd4eae80cb72034263"},"headline":"Raising the Bar on Security, Reliability and Compliance","datePublished":"2012-05-08T00:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/"},"wordCount":639,"commentCount":0,"publisher":{"@id":"https:\/\/www.otava.com\/#organization"},"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/","url":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/","name":"Raising the Bar on Security, Reliability and Compliance | OTAVA","isPartOf":{"@id":"https:\/\/www.otava.com\/#website"},"datePublished":"2012-05-08T00:00:00+00:00","description":"As we roll into spring, Online Tech continues to raise the bar on the security, reliability and compliance of our data centers and services.","breadcrumb":{"@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.otava.com\/blog\/raising-the-bar-on-security-reliability-and-compliance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.otava.com\/"},{"@type":"ListItem","position":2,"name":"Raising the Bar on Security, Reliability and Compliance"}]},{"@type":"WebSite","@id":"https:\/\/www.otava.com\/#website","url":"https:\/\/www.otava.com\/","name":"OTAVA\u00ae","description":"","publisher":{"@id":"https:\/\/www.otava.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.otava.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.otava.com\/#organization","name":"OTAVA\u00ae","url":"https:\/\/www.otava.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.otava.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.otava.com\/wp-content\/uploads\/2025\/03\/otava-logo.svg","contentUrl":"https:\/\/www.otava.com\/wp-content\/uploads\/2025\/03\/otava-logo.svg","caption":"OTAVA\u00ae"},"image":{"@id":"https:\/\/www.otava.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.otava.com\/#\/schema\/person\/35774075f8f4fcdd4eae80cb72034263","name":"Irma Brillantes","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d5251bebc1699793a698d1a6158603cb3cdc50a095a12357e42d415b3e5546c2?s=96&d=mm&r=g","caption":"Irma Brillantes"},"url":"https:\/\/www.otava.com\/blog\/author\/ibrillantesotava-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/posts\/1905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/comments?post=1905"}],"version-history":[{"count":0,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/posts\/1905\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/media?parent=1905"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/categories?post=1905"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/tags?post=1905"},{"taxonomy":"other_category","embeddable":true,"href":"https:\/\/www.otava.com\/wp-json\/wp\/v2\/other_category?post=1905"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}