{"id":19953,"date":"2025-05-02T11:55:10","date_gmt":"2025-05-02T11:55:10","guid":{"rendered":"https:\/\/www.otava.com\/?page_id=19953"},"modified":"2025-10-09T10:17:07","modified_gmt":"2025-10-09T10:17:07","slug":"data-center-rules-of-use","status":"publish","type":"page","link":"https:\/\/www.otava.com\/legal\/data-center-rules-of-use\/","title":{"rendered":"Data Center Rules of Use"},"content":{"rendered":"\n

Last revised:<\/strong> 07\/10\/23<\/p>\n\n\n\n

I.      Scope<\/h3>\n\n\n\n

These data center rules (\u201cAgreement\u201d or \u201cRules\u201d) apply to all data centers (\u201cData Centers\u201d) owned or leased and operated by Otava, LLC (\u201cOtava\u201d, \u201cus\u201d or \u201cour\u201d). The terms \u201cyou\u201d, \u201cyour\u201d, or \u201cClient\u201d shall refer to the individual whose signature appears on the Sales Order. You and Otava are collectively referred to as the \u201cParties.\u201d These Rules contain additional terms and conditions specific to Colocation Services and are not intended to supersede or replace any Master Agreement, Master Terms, or General Terms of Sale (as applicable) (each \u201cMaster Terms\u201d) or service-specific Product Terms of Use between Parties. These Rules are legally binding upon Client where Client\u2019s Sales Order includes Otava Colocation Services as a line item, and Client agrees to be bound thereby.<\/p>\n\n\n\n

II. Surveillance and Logging<\/h3>\n\n\n\n

YOU HAVE NO EXPECTATION OF PRIVACY WHEN ENTERING A DATA CENTER.<\/strong> Each Data Center has numerous surveillance cameras spread throughout the Data Center and approaching areas. The cameras record all information, which is electronically stored for as long as we deem necessary. Otava may use this information for any and all relevant business, legal, and technical purposes, including but not limited to monitoring Data Center security. The video or other media gathered during surveillance may be used by us or our auditors and released to law enforcement officials without prior notice to you as deemed appropriate in our sole discretion.<\/p>\n\n\n\n

III. Gaining Entry to the Data Centers<\/h3>\n\n\n\n

To gain entry into the Data Centers, your representative or agent must have a pass card or fingerprints registered in our biometric device (each, an \u201cAuthentication Device\u201d). No entry shall be permitted without a valid Authentication Device. Each pass card issued to a Client or its agents must be returned within five (5) days following (i) termination of this Agreement, (ii) Client\u2019s election to cease using Otava\u2019s services, as set forth in a Sales Order (\u201cServices\u201d) or Data Center, or (iii) Otava\u2019s written request. Otava reserves the right to charge Client a reasonable replacement fee for each pass card not returned in accordance with this Section III. By registering fingerprint(s), you, your representatives, and your agents authorize Otava and its agents to store, record and use such fingerprint(s) for the purpose of authorizing entry into a Data Center.<\/p>\n\n\n\n

IV. Using your Colocation Space<\/h3>\n\n\n\n

You will use the Data Center and any designated location in a Data Center (\u201cColocation Space\u201d) solely for the purpose of installing, maintaining, and operating the equipment and for no other purpose, without Otava\u2019s prior written consent. You will not interfere with, or connect your equipment to that of any customer of Otava or any other tenant or customer within the Data Center, without Otava\u2019s prior written consent.<\/p>\n\n\n\n

You will not, without Otava\u2019s prior written approval, commence any installation, interconnection, addition or alteration to the Data Center, the Colocation Space, or the equipment, or undertake any upgrade or modification to the equipment, that might affect the use of the Data Center or other equipment by Otava or any other customer. You will pay or cause to be paid all costs and charges (a) for work done by you or caused to be done by you in or about the Equipment Space, and (b) for all materials furnished for or in connection with such work.<\/p>\n\n\n\n

You will, at your own cost and expense, protect, maintain and keep in good order the Colocation Space and any equipment in the Colocation Space, and shall ensure that neither you nor your employees, agents, contractors or invitees damage any part of the Data Center, the Colocation Space, or any equipment located in or about the Data Center.<\/p>\n\n\n\n

V. Damages<\/h3>\n\n\n\n

You agree to protect, defend, indemnify and hold harmless Otava and its officers, directors, employees, and agents, from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys\u2019 fees) imposed upon or incurred by Otava directly or indirectly arising from (i) you or your agents\u2019 use of and access to the Data Centers, or (ii) you or your agents\u2019 violation of any provision of this Agreement or the policies or agreements which are incorporated herein. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of the Data Centers. Without in any way limiting the foregoing, you agree to reimburse Otava for any and all reasonable repair or restoration costs associated with damage or destruction caused by your software, hardware, cabling, power supplies or other equipment, your actions or those of your agents, including but not limited to the consequence of removal of your hardware or property installed in the Colocation Space.<\/p>\n\n\n\n

VI. Restrictions<\/h3>\n\n\n\n

The following additional restrictions apply to your access and use of the Data Centers and the Colocation Space. The purpose of these restrictions is to ensure your safety and the security of the Data Centers:<\/p>\n\n\n\n

    \n
  1. \u00a0 \u00a0 \u00a0Access to the Data Centers is solely for you to gain physical access to your equipment. \u00a0The Data Centers are not to be used as office space, meeting space or for any other reasons other than as provided pursuant to this Agreement.\u00a0 Some of the buildings housing the Data Centers have separate work areas (\u201cWork Areas\u201d) such as kitchen areas or conference rooms that are available on a first come first serve basis for Clients to work or hold short meetings. These work areas cannot be reserved or held over night. \u00a0All trash and possessions must be removed from each Work Area prior to Client departing from the Work Area.\u00a0 You use the Work Areas at your own risk.\u00a0 Work Areas are not supervised by Otava and the security of any possessions left unsupervised cannot be guaranteed.<\/li>\n\n\n\n
  2. \u00a0 \u00a0 \u00a0You may use your own power strips only if the power strips have current meters with displays.\u00a0 If you do not have a metered power strip, please open a support ticket and one will be provided Otava will provide you with an approved power strip free of charge.<\/li>\n\n\n\n
  3. \u00a0 \u00a0 \u00a0No unapproved photography is allowed at any Otava Data Center or any Otava property without the prior written approval of Otava\u2019s management team.<\/li>\n\n\n\n
  4. \u00a0 \u00a0 \u00a0You may not to touch any equipment that does not belong to you, including, but not limited to: floor PDU\u2019s, CRAC\u2019s, EPO buttons and temperature monitors. All equipment under the raised floor is the property of Otava and you are not allowed access to the areas under the raised floor for any reason.<\/li>\n\n\n\n
  5. \u00a0 \u00a0 \u00a0You may not leave any Data Center door propped open at any time for any reason.\u00a0 All Data Center doors must be properly closed at all times.<\/li>\n\n\n\n
  6. \u00a0 \u00a0 \u00a0No smoking, lighting of matches, use of lighters or any flame whatsoever is permitted in any Data Center at any time.\u00a0 Smoking is permitted only in designated smoking areas outside of the Data Center.<\/li>\n\n\n\n
  7. \u00a0 \u00a0 \u00a0No drugs, alcohol or firearms are permitted in any Data Center, Work Areas or Office Space at any time.<\/li>\n\n\n\n
  8. \u00a0 \u00a0 \u00a0No food or drink is allowed in any part of any Data Center.<\/li>\n\n\n\n
  9. \u00a0 \u00a0 \u00a0No cardboard or paper is allowed in your Colocation Space.\u00a0 Upon written request, Otava will provide a storage area for servers shipped into the Data Centers for staging.\u00a0 Please remove all of your cardboard boxes and containers when you leave the Data Center.<\/li>\n\n\n\n
  10. \u00a0 \u00a0You may not engage in any activities that create dust or debris in a Data Center, which includes but is not limited to construction, or cutting.<\/li>\n\n\n\n
  11. \u00a0 \u00a0No unauthorized guests are allowed in any Data Center at any time.\u00a0 Otava reserves the right, in its sole discretion, to exclude anyone from a Data Center, with or without cause and with or without notice.\u00a0 Anyone requested to leave a Data Center must do so immediately and peacefully.<\/li>\n<\/ol>\n\n\n\n

    VII. Termination<\/h3>\n\n\n\n

    This Agreement is an integral part of your agreement with us. Otava, in its sole discretion, may terminate its relationship with you under this Agreement or any other agreement you have with Otava, for a violation of any of the terms or conditions in this Agreement, provided, however, that if you have signed a Sales Order, the termination of this Agreement shall be consistent with the termination provision set forth in our Master Terms.<\/p>\n\n\n\n

    VIII. Modification of Rules and Regulations<\/h3>\n\n\n\n

    We reserve the right to change these Rules at any time and from time to time, provided that we provide you with at least seven (7) days written notice prior to the effective date of such modifications. We shall provide notice by sending you an email to the email address that you provide us in the Sales Order or your customer web portal. You are solely responsible for notifying us of a new email address. Access to the Data Centers will be automatically suspended if such notice is returned as undeliverable.
    You are solely responsible for reviewing and complying with these Rules. The most current version of these Rules is available by email request to\u00a0support@otava.com, or on the Otava website at\u00a0https:\/\/www.otava.com\/rules-of-use\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Last revised: 07\/10\/23 I.      Scope These data center rules (\u201cAgreement\u201d or \u201cRules\u201d) apply to all data centers (\u201cData Centers\u201d) owned or leased and operated by Otava, LLC (\u201cOtava\u201d, \u201cus\u201d or \u201cour\u201d). The terms \u201cyou\u201d, \u201cyour\u201d, or \u201cClient\u201d shall refer to the individual whose signature appears on the Sales Order. You and Otava are collectively referred to as the \u201cParties.\u201d These Rules contain additional terms and conditions specific to Colocation Services and are not intended to supersede or replace any Master Agreement, Master Terms, or General Terms of Sale (as applicable) (each \u201cMaster Terms\u201d) or service-specific Product Terms of Use between Parties. These Rules are legally binding upon Client where Client\u2019s Sales Order includes Otava Colocation Services as a line item, and Client agrees to be bound thereby. II. Surveillance and Logging YOU HAVE NO EXPECTATION OF PRIVACY WHEN ENTERING A DATA CENTER. Each Data Center has numerous surveillance cameras spread throughout the Data Center and approaching areas. The cameras record all information, which is electronically stored for as long as we deem necessary. Otava may use this information for any and all relevant business, legal, and technical purposes, including but not limited to monitoring Data Center security. The video or other media…<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":19923,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-19953","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nData Center Rules of Use | OTAVA<\/title>\n<meta name=\"description\" content=\"Review OTAVA\u2019s Data Center Rules of Use with guidelines for access, security, and compliance in our facilities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.otava.com\/legal\/data-center-rules-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Center Rules of Use\" \/>\n<meta property=\"og:description\" content=\"Review OTAVA\u2019s Data Center Rules of Use 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