{"version":"1.0","provider_name":"OTAVA","provider_url":"https:\/\/www.otava.com","title":"Employee Spotlight: Karen Maloney and Nick Lumsden","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Xz2FGIX1gD\"><a href=\"https:\/\/www.otava.com\/blog\/new-employee-spotlight-karen-maloney-and-nick-lumsden\/\">Employee Spotlight: Karen Maloney and Nick Lumsden<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.otava.com\/blog\/new-employee-spotlight-karen-maloney-and-nick-lumsden\/embed\/#?secret=Xz2FGIX1gD\" width=\"600\" height=\"338\" title=\"&#8220;Employee Spotlight: Karen Maloney and Nick Lumsden&#8221; &#8212; OTAVA\" data-secret=\"Xz2FGIX1gD\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.otava.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"\u201cExceptional People Delivering Exceptional Experiences\u201d &#8211; It\u2019s what we do for our clients every day. It\u2019s our purpose. It\u2019s our culture. As we expand (and expand we will), we continue looking for these exceptional people who have a lasting impact on our collective growth and success. Meet a few of the more recent additions to our team who we believe fit the bill: Karen Maloney, Client Services Manager Karen has always had a drive to help people. She got a job at the St. John Health System, and became the Desktop Systems Analyst in their IT department. She moved to IBM and became manager of a data center. While she enjoyed working on installations with the systems team, she missed the satisfaction of working with clients. Her next move was as the Manager of Tech Support for Open Market, where she says she learned a lot about managing client expectations, building the customer relationship, and growing her team for 24\/7\/365 support. \u00a0From there she became the Director of Customer Service for a software company, and finally found herself here at Online Tech as our Client Services Manager. Why Online Tech? Karen says it\u2019s the client-oriented culture. \u201cOnline Tech is the..."}