1.0OTAVAhttps://www.otava.comOTAVA SECURITY SERVICES – PRODUCT TERMS OF USErich600338<blockquote class="wp-embedded-content" data-secret="AnzwZ4QrYV"><a href="https://www.otava.com/legal/product-terms-of-use/security-services-product-terms-of-use/">OTAVA SECURITY SERVICES – PRODUCT TERMS OF USE</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.otava.com/legal/product-terms-of-use/security-services-product-terms-of-use/embed/#?secret=AnzwZ4QrYV" width="600" height="338" title="“OTAVA SECURITY SERVICES – PRODUCT TERMS OF USE” — OTAVA" data-secret="AnzwZ4QrYV" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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Last revised: 07/10/23 1. GENERAL These Otava Security Services – Product Terms of Use (“Product Terms”) are entered into by and between Otava, LLC (“Otava”) and the Client on the effective date set forth on the Sales Order (“Effective Date”). Client understands that these Product Terms are legally binding upon Client where Client’s Sales Order includes Otava Security Services as a line item, and Client agrees to be bound thereby. These Product Terms are in addition to any Master Agreement entered into by Client and Otava and are not intended to replace any such Master Agreement unless otherwise specifically agreed to in writing by Parties. Otava and Client are referred to herein collectively, as the “Parties” and individually, each a “Party.” The following exhibits are attached hereto and are hereby made part of these Product Terms: (a) Exhibit A – RACI Matrixes (b) Exhibit B – Additional Terms for Older MSAs 2. DEFINITIONS 2.1. “Agreement” means the Master Agreement, as applicable, entered into between Parties, together with these Product Terms, Statements of Work, if any, and all product-specific terms linked to or refenced in the Agreement.2.2. “Client Personnel” means, collectively and individually, employees, agents, contractors, subcontractors, service providers, and Authorized Contacts. Client Personnel does not include...https://www.otava.com/wp-content/uploads/2023/07/RACI-EXHIBIT-A-1-%E2%80%93-RACI-MATRIX-FOR-OTAVA-MANAGED-WORRY-FREE-FOR-ENDPOINTS-SECTION-3.2.png